Handling that employee base of over 65,000 across continents presents its own challenges. Ms Cook, on her first visit to India and Pune, found things better on ground than they appeared from thousands of miles away in Cleveland, Ohio. She is enthused by the quality and numbers of people in the Indian subsidiary, the speed with which they pick up new ideas and want to implement them.
"Things are a lot better here than I had imagined them to be," she said. Although she was surprised at the way a road is widened here just knock off parts of a house. Diplomatically, she termed it 'an interesting way' of doing something which looked as if an earthquake had hit it.
The challenge is different in different countries, she noted. In Asia, it is hiring and retention, teaching English as a second language in Eastern Europe and creating a pipeline of talent as the baby boomers come dose to retirement age in the US.
"Things are a lot better here than I had imagined them to be," she said. Although she was surprised at the way a road is widened here just knock off parts of a house. Diplomatically, she termed it 'an interesting way' of doing something which looked as if an earthquake had hit it.
The challenge is different in different countries, she noted. In Asia, it is hiring and retention, teaching English as a second language in Eastern Europe and creating a pipeline of talent as the baby boomers come dose to retirement age in the US.
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